Privacy Policy

2. What Information We Collect

We only collect personal data that you choose to provide to us, such as when you join our mailing list, buy or register for event tickets, contact us with an enquiry, or apply for accreditation, partnerships, or vendor opportunities.

The personal information we may collect includes your name, email address, phone number, and (if applicable) payment or billing information.

We may also collect limited technical data such as your IP address, browser type, and usage statistics through cookies or analytics tools to help us improve our website.

3. How We Use Your Information

We use your information to process ticket purchases, registrations, or enquiries; send updates or newsletters (only if you've opted in); manage relationships with vendors, artists, or partners; and improve our website and marketing effectiveness.

We only process your personal data when we have a lawful basis to do so, such as your consent (e.g. for marketing emails), contractual necessity (e.g. processing a ticket order), or legitimate interest (e.g. improving the user experience or managing events safely).

4. Sharing Your Information

We never sell your personal data.

We may share information with trusted third parties who help us deliver our services, such as ticketing and payment providers (e.g. SEE Tickets, Stripe), email and marketing platforms (e.g. ymlp), and website hosting or analytics providers.

All such partners are required to keep your data secure and process it only on our instructions.

5. Data Retention

We keep your personal information only as long as necessary to fulfil the purpose it was collected for — for example, to complete your ticket order or send event updates.

Mailing list subscribers can unsubscribe at any time, and we will delete your data upon request unless we are legally required to keep it.

6. Your Rights

Under UK data protection law, you have the right to access a copy of the personal data we hold about you, request correction or deletion of your data, withdraw consent (for marketing or other optional uses), and object to or restrict how your data is processed.

To exercise any of these rights, please contact us at privacy@brixtondiscofestival.com. If you're not satisfied with our response, you have the right to complain to the Information Commissioner's Office (ICO) at www.ico.org.uk.

7. Cookies and Analytics

Our website may use cookies or analytics tools (such as Google Analytics) to understand website traffic and usage patterns. You can adjust your browser settings to refuse cookies if you prefer.

8. Security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

9. Updates to This Policy

We may update this policy occasionally to reflect changes to our website, events, or legal requirements. Any updates will be posted here with a revised date.